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A Newsletter from


President's Message

Charging into the New Year

By Rob Doyle, President

Rob Doyle Headshot 2022The new year is off to a great start! As planned, we have been investing heavily in training and technology, while seeing our sales team have unprecedented success.

2022 has also seen us simultaneously debut two technological initiatives. We are launching Nulogy to support our packaging operations, and Zethcon's Synapse WMS for our warehousing operations. The investment in these two systems is an important step as we modernize our systems for both the operational needs of today and in looking ahead so that we are well-positioned for the future.

Our training programs continue to prove to be effective. Earlier this year, we saw the conclusion of our second Emerging Leaders program. This intensive training program is a year-long commitment for our future leaders. The program has been very successful in developing leadership and management skills among our best and brightest. We are planning to continue with our third year of the Emerging Leaders program in 2023.

Finally, it was a pleasure to have all of The Shippers Group's General Managers in Dallas earlier in the month for a few days of meetings and team-building opportunities. We recognized leaders and facilities for their successful achievements in 2021 during our first ever awards program, which you will hear more about later in this newsletter.

Thank you to all of our customers and associates for working closely during some difficult times over the last two years. On the heels of issues caused by the pandemic and supply chain disruptions, we have gotten 2022 off to a great start—together. I am looking forward to the exciting days ahead!


Innovation & Efficiency Drive Selection of Zethcon's Synapse Warehouse Management System

By Robin Siekerman, Vice President Marketing & Customer Solutions

Zethcon-2The Shippers Group has selected WMS, Zethcon's flagship software to support their operations which provides leading third-party warehousing, packaging, ecommerce, and transportation services. Our commitment to innovate and continuously improve operating efficiencies has led to investment in a new WMS and will support growth of our operations which currently span over 5.4 million square feet in 12 locations.

The goal of a new WMS is to provide a better way for our employees to be innovative and operate more efficiently within our varied supply chain offerings. In Zethcon, we found a partner with a proven track record that will help us continuously improve along our operational excellence journey. Synapse WMS equips us with better inventory control, flexibility and intuitive dashboards and performance reporting so that we can provide superior service to customers and adapt to their fast changing requirements with ease.





A Look Back at 2021 in Supply Chain

By Maggie Harvey, Sales & Marketing Support Specialist

Port Container ShipsIt’s no surprise that 2021 was a year of supply chain disruptions. From labor shortages to rising COVID-19 cases, to extreme weather events, we saw many events that contributed to growing port congestions and manufacturing delays. This resulted in a lot of out-of-stock, long lead times, and inflated prices as supply could not keep up with the rising demand. According to the data released from Resilinc, the world’s leading supply chain risk monitoring and mapping solutions, supply chain disruptions were up 88% in 2021. The data also revealed that disruptions due to supply shortages increased 452% from the previous year.

So what does that mean for 2022? Will the supply chain recover this year? 





Recap: The 66th Annual Food Shippers of America Conference

By Robin Siekerman, Vice President Marketing & Customer Solutions


The Shippers Group was happy to be back at the 66th annual Food Shippers of America Conference held at the JW Marriott Grande Lakes in Orlando, Florida in February. The conference agenda was full of outstanding educational and networking opportunities. Conference attendees were eager to return to Orlando for this year’s event, especially since the 2021 conference had to be cancelled due to the COVID-19 pandemic. 

Rob Doyle, President; Hugh Tait, Senior VP Customer Solutions; John Dennington, VP Operations, and Robin Siekerman, VP Marketing & Customer Solutions represented The Shippers Group and enjoyed the opportunity to meet face-to-face with many current and potential new customers. 





Eight Associates Complete Second Emerging Leaders Program

By Maggie Harvey, Sales & Marketing Support Specialist

In March of 2021, eight TSG associates began their journey in The Shippers' Group Leadership Academy with the set goal of becoming well-rounded servant leaders. Through the use of soft and hard skill development work, the course centered around the belief that building better leaders will lead to greater levels of success for both the individual and within the organization. Congratulations, Emerging Leaders!


TSG Emerging Leaders Zoom




General Managers Recognized at Inaugural Achievement Awards Program

By Maggie Harvey, Sales & Marketing Support Specialist

TSG_AA_noDate_primaryEarlier this month, our General Managers from every site joined our corporate team in Dallas for their first in-person General Manager Meeting. Over the course of two days, our General Managers participated in their own Town Hall meeting, had group discussions, met with various department heads, toured The Shippers Group headquarters, and enjoyed several entertainment activities that included bowling, dining, and axe-throwing. 

This meeting also included an awards banquet that was held during the last night of their stay. The awards banquet highlighted a recognition program The Shippers Group implemented last year: The Shippers Group Achievement Awards. Congratulations to our General Managers who were selected for their outstanding work and received an Achievement Award!


Rick GM Awards-2

Ken Johnson Excellence Award

Rick Brazelton, Wilmer 1

General Manager of the Year

Presented for Outstanding Leadership


Darby Strickland Achievement Award

JT Schaffer, Grand Lakes 2

Facility of the Year

Presented for Outstanding Operations

Kurt Wenzel-2

Graham Swank Operational Excellence, Continuous Improvement Award

Kurt Wenzel, Wintergreen 1

Most Improved Facility

Presented for Continuous Improvement

Lee Cassada-1

Safety Excellence Award

Lee Cassada, Gretna

Safety Excellence

Presented for Best Safety Record or Most Improved







The Shippers Group is a leading national third-party logistics company headquartered in Dallas, Texas with distribution facilities in Texas, Georgia, Florida, and Virginia totaling 12 locations and over 5.4 million square feet of space. In addition to warehousing and transportation services, the company provides contract packaging and e-commerce fulfillment to the food, consumer goods and automotive industries. The Shippers Group was founded in 1901 and today employs over 1,500 associates nationwide.  


Visit us on our website at for new programs and enhancements in 2022!

We encourage your comments and feedback to help us be a better supply chain partner. Contact us directly at 214-381-5050 or



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1015 W. Wintergreen Road  Dallas, Texas 75227

PHONE: (214) 381-5050 | FAX: (214) 206-3364 

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